FAQs
Everything you need to know about your stay.
Welcome
We hope you enjoy your stay.
Contact us
info@chaletsduboutdumonde.com
In case of emergency, call us at 418-368-0042.
For the fire department, police, or to call an ambulance, dial 911.
Check-in & checkout
Low season (September to May): 2 p.m. (check-in) / 11a.m. (checkout)
High season (June to August):
4 p.m. (check-in) / 10 a.m. on Sundays (checkout)
Late departures will be charged
Enjoy your stay!
No smoking or pets 🚫
Maximum of six people at any time in the cottage or on the property.
Fire pits
You can find firewood in the woodshed behind Shed #3. Please bring your key—yes, it unlocks your cottage, Shed #3, and the woodshed (but not the other cottages!). Please keep your fires small, especially when there are light winds. Firewood costs $8 per bundle. You can leave your cash in the box (we use the honour system). Please don't leave any garbage in the fire pit.
Garbage, recycling & compost
Garbage goes in the green bin by the road.
Recycling goes in the blue bin under the sink, and can then be taken to the blue bin by the road.
Compost goes in the brown bin by the road.
Laundry
Please use HE (high-efficiency) detergent only, and in small amounts. Detergent is not provided but can be purchased at the local shops about 10 minutes away.
To help protect our water treatment system, please avoid using bleach.
We encourage you to use the clothesline whenever possible.
Caring for our environment
To help reduce our environmental impact, please avoid
unnecessary laundry and use only the beds you need.
Do not make up the beds when checking out.
No bottled water allowed.
We have some of the best drinking water; please enjoy it!
TV, DVD, and Chromecast
To operate the system, use the Cogeco remote:1. Press TV (top centre button), then Power. 2. Press Cable, then Power to turn on the receiver (located on the DVD player). A small green light should turn on—point the remote toward the device. 3. Select the input using the HDMI switch mounted on the wall:(1) TV (2) DVD (3) Chromecast// Important: The TV must always stay set to HDMI 2. If you’d like to connect a game console, you may unplug the only cable that isn’t secured to the wall (DVD, position 2 on the HDMI switch). Please make sure to reconnect it before you leave to avoid any reconnection fees.
Cutting boards
Please use cutting boards so as not to damage the countertops.
Help us protect this fragile environment
Please help protect this fragile environment by staying on marked trails and sticking to the beach whenever possible.
BBQs
Important: Please turn off the propane tank after use. Cottages 5 and 8 have a shutoff valve on the wall near the BBQ—make sure it’s closed (closed = horizontal position).
Open the propane tank very slowly to avoid triggering the safety valve. If it does stop the flow, turn off the tank, disconnect the hose, reconnect it, and open it slowly again.
Make sure the BBQ is cool before covering.
Don't forget to clean the BBQ before you check out.
Propane
Spare propane tanks are available in Shed #3, at the end of the road.
Your cottage key also unlocks the shed.
If you need to replace your tank, please leave the empty one in the shed.
Heating
Do not press the thermostat—simply wave your hand in front of it, then turn the dial to adjust the temperature.
Main floor: The master thermostat controls the overall temperature throughout the cottage. Turn the dial to increase or decrease the heat.
Bedrooms: Each bedroom has its own thermostat. Turn the dial to adjust the temperature.
Heating system
The thermostat is managed remotely by us.
It follows a default schedule, but we’re happy to adjust it
—just give us a call!
Hot tub
(Maximum of six people in the hot tub)
Please close the jets and fountain after use to help keep the water level up and hot. Everything adjusts easily—just turn gently, no need to force anything. Thanks!
The hot tub is set to 39°C (102°F). We keep it at this temperature to ensure proper filtration. After all, a hot tub is meant for relaxing—not for cooling off! In the summer, we encourage you to check out the nearby rivers if you want to cool down.Before getting in, please rinse your feet and take a quick shower.
For children, sessions should be limited to 20 minutes. Never leave children unsupervised.
If the hot tub is not working, please keep the lid on.
Alcohol & drugs: Hot water can make the effects stronger and come on faster. Alcohol can also make you drowsy—falling asleep in the hot tub can be dangerous.
In winter: Surfaces around the tub can get slippery when wet,
so take care when getting in and out.
When you’re done, please put the cover back on right away.
Playground 🤾♀️
The playground is for young children only and must be used under adult supervision at all times.
Equipment available to guests
Kayaks
Please bring your key—yes, it unlocks your cottage, Shed #3, and the woodshed (but not the other cottages!).
Kayaks can be used during high tide. We recommend going between two hours before and two hours after high tide.
Use at your own risk.
Life jackets are mandatory.
Please stay within the designated area.
When you're finished, please wipe it down and drain any water before returning the kayak to the shed.
Before using the kayaks or bikes, you must read our policy and sign the waiver.Note: Only use the kayaks when tides allow (end of rising tide and beginning of falling tide). Check the tide table posted in the shed or online.
Life jackets
Adult life jackets are available in a range of sizes. Life jackets for children are not provided; please bring your own.
Wearing a life jacket is mandatory for all water activities at all times.
Please refer to the map for the designated kayaking area.
Available on a first-come, first-served basis.
Bicycles
Please bring your key—yes, it unlocks your cottage, Shed #3, and the woodshed (but not the other cottages!).
Before heading out, please make sure the bike is in good condition and
that it’s the right size for your child.
Available on a first-come, first-served basis.
If you notice a damaged bike, please set it aside and let us know.
Important: Please don’t keep kayaks, bikes, or snowshoes at your cottage after use. Kindly return them to the shed so other guests can enjoy them too.
Snowshoes
Please bring your key—yes, it unlocks your cottage, Shed #3, and the woodshed (but not the other cottages!).
Available on a first-come, first-served basis.
Important: Please don’t keep kayaks, bikes, or snowshoes at your cottage after use. Kindly return them to the shed so other guests can enjoy them too.
Using the gas fireplace (Cottages 5 & 8)
Never leave the fireplace unattended. Remember to turn it off before going to bed or leaving the cottage.
Before you go
Checklist
- Wash, dry, and put away the dishes
- Clean the BBQ and fire pit
- Do not make the beds
- Leave used towels on the bathroom floor (do not wash)
- Remove all food from the fridge and cupboards
- Wipe down countertops, the table, stovetop, and microwave
- Empty the outdoor ashtray
- Dispose of garbage and recycling in the bins by the road
- Turn off the gas fireplace (Cottages 5 & 8)
- Do a final check for personal belongings (washer, dryer, drawers, under beds, etc.)
- Turn off the lights and bathroom fan
- Return kayaks, bikes, and snowshoes to Shed #3
- Please do not leave refundable bottles behind
- Leave the key on the table
Note: Any missed tasks may result in additional charges.
Enjoy your stay!
Don’t forget to leave us a review on TripAdvisor.We’d love to hear about your stay!
Write to us
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